University of the Pacific

News Release

Anti-Virus Update for Mobile Users

(June 24, 2009) -

Staff and Faculty members using laptop computers who are away during the Symantec Antivirus upgrade, will need to have their computers manually upgraded.  This upgrade is not available through Symantec's Live Update service.  The Antivirus client must be installed on the computer itself.  Upon returning to campus, those Staff and Faculty members will need to do one of the following:

  1. Bring your computer to the Customer Support Center or your TSP's office to have the new client installed.
  2. Call the Customer Support Center or your TSP to schedule an appointment for a technician to come to your office to install the new client.

Please contact the Customer Support Center or your TSP if you have any questions


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