Loan-related Frequently Asked Questions
What are the Student Loans Department hours?
If I end up having a credit on my Student Account from my loans, how can I receive a refund?
I didn't receive my 1098 tax form for my loan(s). How can I get a copy?
Will my loans be reported to a credit bureau?
Why do I have a hold on my account?
How do can I get the hold removed?
What can I do if I disagree with the information reported to Equifax?
Where can I access the Release of Information Authorization form? What is FERPA?
How can I access my Annual Disclosure Statement? What is it?
If you have additional questions, please contact the Student Loans Department.
