Eberhardt School of Business

Course Outline

The Effective Leader

• What is a leader?
• Managing versus leading
• Situational leadership
• Building and enhancing leader credibility Increasing ability to influence people and inspire pride in the organization
• Encouraging and enabling others to become leaders

Creating Change through Vision, Mission , Values, Goals & Culture

• How VMVGC works to improve employee productivity and customer satisfaction
• Displacing negative attitudes and replacing them with positive/supportive attitudes based upon your VMVGC
• How to have your people implement and live the VMVGC
• Creating the culture to successfully drive your strategic plan

Creating Effective Teams

• Putting together the "right team" with the right team members
• Understanding why first meetings and actions are critical for a teams success
• Understanding the different stages of team development
• How to turn conflict into a positive force in building a team
• Creating effective decision making teams: What to do and what to avoid

The Leader as a Coach and Mentor

• Why an effective leader needs to be a good coach and mentor
• What is effective coaching/mentoring? What are the types of coaching?
• How to develop a consistent coaching process
• Coaching and mentoring for improved performance
• How to develop a successful mentoring relationship

 The Art of Negotiation

• Learn to control the range of negotiations
• Preparing for the negotiation
• Identify and avoid common negotiating errors
• Shortcuts to better negotiating outcomes

Strategic Leadership & Implementation

• Why strategy?
• Designing a strategy process
• Facing challenges to implementing strategy
• Building successful implementation into the planning process
• Evaluating strategy

Leadership Communications

• Learn how your leadership style affects your communication
• How does communication one-on-one vary from communication to a team?
• How to vary your communication to make each situation more effective
• How to give feedback without creating defensiveness
• How to keep meetings focused and results oriented How to handle the disruptive and difficult person during a meeting

Banking Law and Regulations

• History of bank regulation
• Examination and enforcement of banks (dual system)
• Banking powers, permitted activities and expansion
• Overview of banking laws:
  • Capital requirements
  • Lending limits
  • Loans to officers and directors
  • Transactions with affiliates
  • Consumer laws and regulations
• Analysis of bank financial statements Business ethics