Ordering Transcripts

Transcripts can be ordered online through the National Student Clearinghouse (NSC). You can also order them in-person or by mail -- See below for details.

Transcript Fee

$5.00 per copy. You may order a maximum of five transcripts at one time. For RUSH or OVERNIGHT processing see "Other Services" below.

Ordering options

Online	In-Person	By Mail
To order transcripts on-line through the National Student Clearinghouse you must use a major credit card. There is a $2.00 service fee added to the regular transcript fee. To order go to National Student Clearinghouse and follow the directions.	Complete the  Transcript Request Form, sign it, and pay the appropriate fee. The office is located on the 1st floor of Knoles Hall, Monday - Friday, except holidays.	To order a transcript by mail, complete the  Transcript Request Form, sign it, and include the appropriate fees. Make check or money order payable to University of the Pacific.

Processing Time

Regular processing time is three to five business days once the request reaches our office. During peak processing periods (i.e. start of the term, end of the term, degree posting, etc.) processing a transcript request may take ten business days. The office processes requests in the timeframe specified on the request form. However, we are not responsible for delays that may occur in the postal system once the transcript has left our office.

Processing Time	Deadline	Special Instructions	Cost to One Address	Cost to More Than One Address
For mailing via USPS the same day you submit your request.	10:00am PST	Clearly mark "RUSH" on the top of the  Transcript Request Form,	First copy: $15.00 Each additional copies: $5.00	$15.00 for each copy
For overnight service *See Exclusions below.	10:00am PST	Clearly mark "OVERNIGHT" on the top of the  Transcript Request Form,	First copy: $25.00 Each additional copy: $5.00	$25.00 for each copy

Include in Your Correspondence

• Written signature (a computer-generated signature cannot be accepted)
• Date of request
• Previous name(s)
• Social Security or Pacific student ID number
• Date of birth
• Dates of attendance
• Degree(s) awarded
• Current address
• Telephone number and/or e-mail address where we can reach you during the day
• Address to which transcript is to be sent
• Date by which the transcript should arrive
• Include special mailing instructions or forms to be attached

Note: Photo identification is required when ordering and picking up transcripts in person.

Please make your check or money order payable to: University of the Pacific. Please do not send cash. Send your Transcript Request Form to the Office of the Registrar.

Exclusions

• Fax, e-mail and telephone requests cannot be honored.
• Transcripts cannot be returned or sent to any other address by fax.
• Overnight service outside of the United States is not available.
• Another person may not request a student's transcript without written authorization from that student.
• Transcripts will not be issued if the Finance Center has placed a transcript hold on an academic record.
• The University of the Pacific will not provide copies of test scores (e.g., TOEFL, GRE, SAT, GMAT) or transcripts of the academic work from other institutions. You must contact the original institution for transcripts.

For more information, contact the Office of the Registrar.